Migachi help

Questions, a bug, or something not right with your pet? Email us at support@migachi.app and we'll get back to you.

Common questions

How do I make my pet?

After you sign up, take a photo of your pet or pick one from your library. A clear photo in good light, with your pet's whole face showing, gives the best likeness. No photo handy? Choose "Use a sample pet instead".

My pet doesn't look quite right.

When your pet's drawing appears during setup, you can redraw it or try a different photo before you keep it. A different photo often helps more than a redraw.

How do I add the widget?

Long-press your home screen, tap the + (or Edit, then Add Widget), find Migachi and pick a size.

How do friends work?

Open the Friends tab (or Menu > Friends) to see your friend code. Share it, or add a friend's code. Every goal starts private: you pick which friends see each goal, and friends can send you a cheer, which is one of three set messages. There is no chat. You can hide or report a goal a friend shared, turn visits off, and block or report someone from the same screen.

I lost my pet. Is Migachi still for me?

Yes. Tap "I lost my pet" under the dog and cat cards when you start. Your pet stays with you in a quiet mode with no needs to look after.

How do I cancel my subscription?

Subscriptions are managed by Apple. On iPhone: Settings > your name > Subscriptions > Migachi. Deleting the app or your account doesn't cancel it.

How do I delete my account?

In the app: Settings > Delete account. Your pet, goals, photos and other content are deleted right away, and this can't be undone. It does not cancel your subscription, so cancel that in your Apple account settings too. See our Privacy Policy for the few records that can remain.

Where are the legal pages?